This week’s online newsletter includes:

*   Email Images Not Showing Up
What’s happening when my email has a block for an image, but there’s an X in the block?

*   The Lighter Side of Technology
This week’s computer technology cartoon at Terry’s Computer Tips.

*   Another Way to Convert FAT32 External Drives to NTFS
In last week’s email newsletter, I wrote detailed instructions on reformatting drive partitions. This week, a reader reminded me that there’s an easy one-step process that’s part of Windows — as long as you want to go FAT32 to NTFS…

*   Excel Tricks
Excel can do some neat things, if you know how to trick it…

*   HowTo: Using Notepad++ With Excel
Why should you edit a complicated Excel formula by using Notepad++…and how to do it…

*   My Security Software Recommendations
My recommendations for anti-virus, anti-spyware, firewall, and anti-spam software…

This week’s email and on-line newsletters are now available:
*   free weekly Terry’s Computer Tips email newsletter
*   weekly on-line Terry’s Computer Tips newsletter

VIPRE Antivirus + Antispyware Tired of old antivirus software that slows your PC to a crawl? Try High-Performance VIPRE Antivirus + Antispyware Only $29.95 for one computer Multi-computer discounts, too… Unlimited Home Site License only $49.95

This week’s online newsletter includes:

*   One Computer Will Talk to the Router But Other Two Computers Won’t Talk to the Router
An interesting and frustrating problem, with a plea for help…

*   The Lighter Side of Technology
This week’s computer technology cartoon at Terry’s Computer Tips.

*   Can’t Get to Secure Web Sites
A reader can visit web sites but not secure web sites (sites that use the https:// (SSL) connections in stead of plain http:// connections…

*   Checking and Sending Emails When Traveling
A reader wants to check her email while she’s traveling…

*   Adobe Reader and Adobe Acrobat Security Alert
Versions 9 and earlier of Adobe Reader and Adobe Acrobat are reported to be vulnerable to JavaScript attacks embedded in PDF documents. US-CERT and Adobe both released security bulletins this week…
*   My Security Software Recommendations
My recommendations for anti-virus, anti-spyware, firewall, and anti-spam software…

This week’s email and on-line newsletters are now available:
*   free weekly Terry’s Computer Tips email newsletter
*   weekly on-line Terry’s Computer Tips newsletter

VIPRE Antivirus + Antispyware Tired of old antivirus software that slows your PC to a crawl? Try High-Performance VIPRE Antivirus + Antispyware Only $29.95 for one computer Multi-computer discounts, too… Unlimited Home Site License only $49.95

I thought I’d take a different turn with the first article — and look at one of the nasty emails that arrived this week. No, not one of those emails, one of the emails that brought malware along with it. Of course, let’s see what they’re trying to do to me (and to you, if you get these, too).

First, the malware-infested email is trying to use “social engineering” to get us to open the emails. What’s social engineering? It’s designing emails to mislead you into a gullible, unthinking response to do exactly what the bad guy wants. Sometimes, he wants your personal information. Other times, he wants to infect your computer. The name of his game is “money.”

The first one that made me think of this article was one that claimed to be a notice from the UPS delivery service. It read like this:

From: “UPS Mail Support”
To:
Subject: Your Tracking # 9473631090

Sorry, we were not able to deliver postal package you sent on October the 19th in time
because the recipient’s address is not correct.
Please print out the invoice copy attached and collect the package at our office.
If you do not receive package in ten days you will have to pay 6$ per day.

Your UPS

Attachment: UPSInvoice8771.zip

First, let’s take a look at some of the email headers, especially ones that email users don’t normally see unless they look for them.

Continue reading Examining a Malware-bearing Email (Trojan email)