I wrote in my online Terry’s Computer Tips newsletter this week that I had bought a new Cingular 8525 smartphone. The high-speed cellular Internet access plus Bluetooth plus WiFi 802.11b sounded like it would be a great convergence device — combining PDA and cellphone into one.
After searching the web to see what was available, I was seriiously considering the Samsung Blackjack – until I saw it and realized that it didn’t have a touchscreen. So, the Cingular 8525 (Cingular’s name for the HTC HERM-100) looked like the best bet.
Well, it went back on Day 3 — the last day where I could get everything including my activation fee refunded.
What went wrong?
First, the Internet access wasn’t too reliable. Despite having the high-speed access 400Mb/sec-700Mb/sec (that’s megabit, not megabyte), the speed doesn’t help if you have to reboot the phone each day in order to access the Internet.
Strike 1.
The slideout keyboard was a nice size and the auto-switching to landscape mode was great. But, every time I picked up the phone, the keyboard slid partway out.
Strike 2.
No one ever mentions that the Internet access is designed for WAP/WML and websites are filtered through a WAP server. This meant that graphics and text were sometimes overlapped, CSS (cascading style sheets for page formatting) were ignored and JavaScript didn’t work.
Strike 3.
Microsoft ActiveSync first wouldn’t install properly. Then, when I finally got it to install, it worked for one day. It then decided that it should crash whenever I connected the phone to the computer. Great, no PDA syncing. Even better, I haven’t figured out how to uninstall ActiveSync yet, since it crashes whenever I try to uninstall it.
Strike 4
And, one more strike, too. One of my “killer apps” that had to work — which was designed for Windows Mobile including Windows Mobile 5 (used by the 8525) didn’t work properly. Apparently one of the keys on the phone was either defective or, at least, didn’t put out the proper signal to Windows Media 5 — so I could not edit records in my database.
So, for now, I’m back to my old cellphone and my PalmOS pda…