This week’s online newsletter includes:

*   Error When Trying to Watch YouTube Videos
YouTube videos require certain software to be installed on your computer and won’t run without it. Fortunately, the error message will tell you what’s wrong…

*   The Lighter Side of Technology
This week’s computer technology cartoon at Terry’s Computer Tips.

*   Computer Won’t Go To Sleep
This reader wrote that her computer would not go to sleep. She wanted to know if this was a problem and how to solve it.

*   Problem Using Online Antivirus Scanners
For some reason, the reader can no longer run an online antivirus scanner…

*   Problem Solved: One Computer Will Talk to the Router But Other Two Computers Won’t Talk to the Router
James solved the problem finally — and his solution will surprise you…

*   My Security Software Recommendations
My recommendations for anti-virus, anti-spyware, firewall, and anti-spam software…

This week’s email and on-line newsletters are nowa vailable:
*   free weekly Terry’s Computer Tips email newsletter
*   weekly on-line Terry’s Computer Tips newsletter

VIPRE Antivirus + Antispyware Tired of old antivirus software that slows your PC to a crawl? Try High-Performance VIPRE Antivirus + Antispyware Only $29.95 for one computer Multi-computer discounts, too… Unlimited Home Site License only $49.95

I thought I’d take a different turn with the first article — and look at one of the nasty emails that arrived this week. No, not one of those emails, one of the emails that brought malware along with it. Of course, let’s see what they’re trying to do to me (and to you, if you get these, too).

First, the malware-infested email is trying to use “social engineering” to get us to open the emails. What’s social engineering? It’s designing emails to mislead you into a gullible, unthinking response to do exactly what the bad guy wants. Sometimes, he wants your personal information. Other times, he wants to infect your computer. The name of his game is “money.”

The first one that made me think of this article was one that claimed to be a notice from the UPS delivery service. It read like this:

From: “UPS Mail Support”
To:
Subject: Your Tracking # 9473631090

Sorry, we were not able to deliver postal package you sent on October the 19th in time
because the recipient’s address is not correct.
Please print out the invoice copy attached and collect the package at our office.
If you do not receive package in ten days you will have to pay 6$ per day.

Your UPS

Attachment: UPSInvoice8771.zip

First, let’s take a look at some of the email headers, especially ones that email users don’t normally see unless they look for them.

Continue reading Examining a Malware-bearing Email (Trojan email)

This week’s online newsletter includes:

*   Examining a Malware-bearing Email (Trojan email)
This week, I thought I’d take a different turn with the first article — and look at one of the nasty emails that arrived this week. No, not one of those emails, one of the emails that brought malware along with it. Of course, let’s see what they’re trying to do to me (and to you, if you get these, too).

*   Let’s Look at a Phishing Email
This week I received several phishing emails that were designed to get me to open them. Again, social engineering is matching the content and topic to the interests of the recipient (us), in hopes that we will unthinklingly take the actios the bad guys want.

*   My Security Software Recommendations
My recommendations for anti-virus, anti-spyware, firewall, and anti-spam software…

*   Stopping Outlook Express from Breaking Messages into Multiple Parts
A subscriber has problems where Outlook Express breaks outbound videos into smaller pieces. Since these are causing problems to his recipients, he wants to know how to make it stop…

This week’s email and on-line newsletters are now available:
*   free weekly Terry”s Computer Tips email newsletter
*   weekly on-line Terry”s Computer Tips newsletter

Sponsored Advertisement VIPRE Antivirus + Antispyware Tired of old antivirus software that makes your PC slow down to a crawl? Try High-Performance VIPRE Antivirus + Antispyware Multi-computer discounts Unlimited Home Site License available, too.