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Reader Jeanne Wright wrote me about her recent hard drive failure:

My computer just crashed and I had to have a new hard drive installed. Is there any way to get the information on my files and folders from the old hard drive? If so, where can I find someone to do this? Needless to say, I had NOT backed up my computer before all this happened. Thanks!

I wrote back to Jeanne to say that, depending on the nature of the hard drive failure, her data may or may not be recoverable at a reasonable price.

Your local computer shop — but perhaps not the service department at the local “big box” retail superstore — should have the expertise to do that, if it can be done.

Often the local shops keep large numbers of old hard drives just for that reason.

Continue reading Catastrophic Hard Drive Failure